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Hybrid Charging Issue

Old 03-24-2019, 03:45 PM
Graysojj's Avatar
Graysojj is offline
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Hybrid Charging Issue

Hello all,

My mom has a 2019 Countryman PHEV that she loves. However, she has normally just been charging it at work and out at charging stations. We tried charging it at her house for the first time today, and have hit a snag. The charger (standard one, not the fast charger) appears to not be functioning. We verified the outlets and cords match and are all correct, and there are no fault messages in the car. The charger's fault light comes on when it is plugged in to the wall, regardless of whether it is attached to the car or not. We have tried multiple outlets to be sure it is not on our end, but they function fine with anything else. I know the 2018's were recalled for a charger issue, but to my knowledge this was resolved before 2019 production.

I am the Product Specialist for a MINI dealership, so in theory I should know the answer to this, but I have yet to come across this problem. The customers who have purchased PHEV's from us appear to all be very pleased and have not been back with any issues, so I am really not sure what this could be. Any ideas?

Thank you!
Old 03-24-2019, 06:15 PM
Minidogger is offline
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I would bring it in for a warranty repair. Probably can just bring the charger in & try it on another car 1st.
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