1st Gen Countryman (R60) Talk (2010-2015) R60 Countryman Discussions

R60 Please: spare yourself, and don't buy a MINI (especially a Countryman!)

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Old Dec 22, 2012 | 02:49 PM
  #126  
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Originally Posted by Midnight Blue
Can't tell if your post is tongue in cheek or not... But if you really think that MINI USA would come right out and state the clutch is inadequate and therefore are upgrading it, you are sorely misguided. The "feel" excuse is nothing but legal speak in order to avoid any culpability. This is a thinly veiled admission that the clutch was ill designed from the start.

If this were operator error, then why on earth would MINI make so many goodwill repairs? under warranty, so by law

Why would MINI have agreed to buy back a number of cars as a result of this issue?prove it? What, two cases makes it a problem or maybe people compliant so much they want them to go away

Why would MINI agree in advance to replace clutch at no cost for duration of warranty no matter how many times it fails?because BMW is nice enough to provide a great warranty which others don't

Why have major automobile publications and blogs reported the very same issue?because they beat the **** out of every car they test

Why wouldn't the problem also be noted on non-All4s or other models, or is it just All4 drivers that are inexperienced and to blame? it drives differently and you don't know that for sure, your argument is irrelevant

And if I'm to blame then why have I NEVER experienced ANY clutch issues on any of the many previous manual transmission cars I have owned?because its awd

I'm glad your All4 is working for you. Really.thank you

But please don't be a troll and insult the rest of us who are experiencing legitimate problems.i have an opinion like youself

#shameonyouMINI
boooo!
 
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Old Dec 22, 2012 | 04:19 PM
  #127  
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Do you think the clutch situation will be fixed in 2013 and especially in the Paceman? And how would we know? Dealers always tell you what they want.
 
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Old Dec 22, 2012 | 04:59 PM
  #128  
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No you just attacked everybody indirectly. And you expect what when folks call you out on your ridiculous blanket statements? It's obviously not the driver's fault every time a clutch goes prematurely. Come on, let's have an intelligent discussion.

Originally Posted by Bakerbrdz
Nonsense is people fighting with other people over the issue...I have an opinion like you. I didn't directly attack anybody.
 
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Old Dec 22, 2012 | 05:30 PM
  #129  
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Originally Posted by Bakerbrdz
Nonsense is people fighting with other people over the issue...I have an opinion like you. I didn't directly attack anybody.

I've had manuals before this one, but I've had awd turbo manuals before this one as well. They drive differently.

As for the clutch pedal feel in my car, there's more components that are involved with a clutch than the disc, if it were the disc, it would be slipping, which I'm not experiencing.

As for you, if you present yourself the way you do on this forum, I wouldn't give you another clutch, I would hope you sell the car and never buy a BMW again. My clutch is straight, my cars are straight and I have no complaints other than the feel. But you with your **** poor attitude and rants is out of a car, clutch is burnt and holding BMW responsible.
If your clutch was straight, you wouldn't be bringing it to the dealer for the second time. MINI did not change the clutch on the new all 4 models because customers complained they didn't like the feel. That may be what they said, but if you believe that, I have a bridge for sale.And by the way, starting out your post by calling the issues many of us have had "nonsense" is personal. You really have no clue if our issues are nonsense.

We get you love your MINI. Got that you don't want anyone to criticize your MINI. It's like the dad of Little Johnny. Little Johnny is a great kid. But he messed up, did something wrong. Everyone knows Little Johnny made a mistake....even little Johnny admits he screwed up. But Little Johnny's dad just crosses his arms and stamps his foot..."Don't mess with my Little Johnny!".

Good luck with that "feel". If it doesn't feel right genius, it's not right.
 
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Old Dec 22, 2012 | 05:30 PM
  #130  
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Hashtags on a forum?? What is going on here??
 
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Old Dec 22, 2012 | 06:00 PM
  #131  
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The whole title of this thread is inflammatory, as if all MINIs are so bad one should stay away from them. So I'm not surprised people are reacting with such enthusiasm.

I just wish if someone had a problem that was so bad it would cause them to leave the brand, they would just tell the forum what happened in their case and move on. I hate it when a car problem for a small number of people becomes a crusade against to bring down the entire brand. Yeah, it sucks to get a lemon but it happens. If you're convinced it's an engineering flaw and MINI is thumbing its nose at its customers, go get an attorney who agrees you've got good hand and let those who are happy with theirs be happy. When you get a recall or class action you can come back and gloat. Tell people the reasons why you wouldn't buy one but don't tell me I shouldn't. That's for me to decide.

Telling people they don't know how to use a clutch doesn't help either. Unless you personally know each member of this forum and their driving habits, you're in no place to accuse them of mismanaging their own clutch.
 
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Old Dec 22, 2012 | 06:42 PM
  #132  
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i think its to late for lawyers for the original poster of this thread. we need a "your clutch failed too" thread to get a tally of how many people here have had a problem and there story. then we will see if a lawyer is really needed.
 

Last edited by countryman-s; Dec 22, 2012 at 06:43 PM. Reason: grammer
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Old Dec 22, 2012 | 06:47 PM
  #133  
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Originally Posted by Kurtster
The whole title of this thread is inflammatory, as if all MINIs are so bad one should stay away from them. So I'm not surprised people are reacting with such enthusiasm.

I just wish if someone had a problem that was so bad it would cause them to leave the brand, they would just tell the forum what happened in their case and move on. I hate it when a car problem for a small number of people becomes a crusade against to bring down the entire brand. Yeah, it sucks to get a lemon but it happens. If you're convinced it's an engineering flaw and MINI is thumbing its nose at its customers, go get an attorney who agrees you've got good hand and let those who are happy with theirs be happy. When you get a recall or class action you can come back and gloat. Tell people the reasons why you wouldn't buy one but don't tell me I shouldn't. That's for me to decide.

Telling people they don't know how to use a clutch doesn't help either. Unless you personally know each member of this forum and their driving habits, you're in no place to accuse them of mismanaging their own clutch.
Kurtster - I am not the OP of this thread though I did originate the "Smelly Clutch" thread. I agree with you that the title of this thread should have been directed specifically at the manual All4. Even stated so in a previous post.

Yes, I am on a crusade. Sorry if it annoys you. I am not carpet bombing MINI, rather I have been specifically critical of the clutch and the way MINI has handled the situation.

If anyone has read my many hundreds of earlier posts they would know the unbridled enthusiasm I once shared for this car. We ordered months before the first Countryman even hit the US. Spent weeks tracking the car through the production and delivery process. We thought we had the car that had all the characteristics we had been searching for. For what it's worth, the Countryman filled the slot previously held by an Audi Q7, Porsche Cayenne S and BMW X5 respectively. This Countryman has been a bitter disappointment. It's a real shame because everything else about it works for us.

We have been in dialog with MINI USA. They created this course of action when they refused to install the new upgraded clutch in our car.

Good news for folks tired of reading my posts is that our lease expires in 13 months. When the car is gone, so shall I be too. Perhaps that time won't come quickly enough for many.
 
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Old Dec 22, 2012 | 06:54 PM
  #134  
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Originally Posted by countryman-s
i think its to late for lawyers for the original poster of this thread. we need a "your clutch failed too" thread to get a tally of how many people here have had a problem and there story. then we will see if a lawyer is really needed.
Started the "Smelly Clutch" thread here months ago. It's 10 pages deep with many accounts of clutch failures. I've also repeatedly posted suggestions for folks to post their clutch experiences in that thread but new threads like this one keep popping up.

If I had purchased the car, I would already have hired a lawyer. While I have not excluded that course of action, I have to consider the fact that I leased the Countryman and only have to tolerate it for another 13 months. Fortunately it is not our primary car.
 
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Old Dec 22, 2012 | 07:01 PM
  #135  
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Originally Posted by Midnight Blue
Started the "Smelly Clutch" thread here months ago. It's 10 pages deep with many accounts of clutch failures. I've also repeatedly posted suggestions for folks to post their clutch experiences in that thread but new threads like this one keep popping up.

If I had purchased the car, I would already have hired a lawyer. While I have not excluded that course of action, I have to consider the fact that I leased the Countryman and only have to tolerate it for another 13 months. Fortunately it is not our primary car.
So, exactly how many clutches has MINI replaced on your Countryman, how much did it cost you and is it currently working properly?
 
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Old Dec 22, 2012 | 07:47 PM
  #136  
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From motoringfile...

it appears that Mini has acknowledged and addressed the clutch issues fom November 2012 production forward..
http://www.motoringfile.com/2012/11/...-clutch-issue/
 
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Old Dec 22, 2012 | 07:51 PM
  #137  
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Originally Posted by Kurtster
So, exactly how many clutches has MINI replaced on your Countryman, how much did it cost you and is it currently working properly?
MINI has replaced exactly one clutch in our car and I freely admit that I have not incurred any hard costs directly related to this issue. However we continue to make monthly lease payments on a vehicle we don't feel comfortable driving.

But the soft costs i have incurred dealing with the issue are immeasurable.

Is it currently working properly? Dealer says yes. I say it feels and acts just like it did with the first clutch as it wore down and eventually failed. And by the way the dealer said the clutch was fine then too. Four times in fact they said it was fine, right up until it failed.

All we want is MINI to give us the new upgraded clutch and allow us to experience the thrill of driving a MINI as has been so widely espoused and advertised. We are being denied that chance and that is our story.
 
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Old Dec 22, 2012 | 11:16 PM
  #138  
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Originally Posted by Kurtster
So, exactly how many clutches has MINI replaced on your Countryman, how much did it cost you and is it currently working properly?
In a year and a half, 1. They wanted 875 to look at it, and 2500 to fix it. Only under the threat of a public lawsuit did Mini agree to pay for it, despite already having paid for the extended maintence to cover the clutch. It was replaced with a refurbd version of the OEM so it will probably last even less time.
 
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Old Dec 23, 2012 | 12:24 AM
  #139  
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Well, I just drove my new 2013 MINI Countryman S All4 6-speed from Highlands Ranch, CO to Fayetteville, AR today without any problems whatsoever... 800 trouble-free miles....
 
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Old Dec 23, 2012 | 06:09 AM
  #140  
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Originally Posted by Five Winds
it appears that Mini has acknowledged and addressed the clutch issues fom November 2012 production forward..
http://www.motoringfile.com/2012/11/...-clutch-issue/
FINALLY! Someone with some relative info on this problem. Thanks for posting. My order for the Paceman is going in!
 
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Old Dec 23, 2012 | 06:24 AM
  #141  
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Originally Posted by Mr_Bueno
Well, I just drove my new 2013 MINI Countryman S All4 6-speed from Highlands Ranch, CO to Fayetteville, AR today without any problems whatsoever... 800 trouble-free miles....
Congrats on the new ride! MPG??
 
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Old Dec 23, 2012 | 07:04 AM
  #142  
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Originally Posted by ny_yankee
FINALLY! Someone with some relative info on this problem. Thanks for posting. My order for the Paceman is going in!
Glad you found the link helpful. It has been posted previously and there is a whole thread on the topic "All Countryman getting new clutch this month" or something like that.
 
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Old Dec 23, 2012 | 07:15 AM
  #143  
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I for one am not confident the issue has been resolved just because they claim so. BMW is not a trustworthy company. Only time will tell as 2013 owners start to put mileage on their cars.

Mini offered to replace our 2012 all four with a new 2013 after we threatened to sue them under our state's lemon law due to the ongoing issues we've been having with the electrical system.

We ordered the 2013 with an automatic, even though we had no problems with the stick in our 2012. Then again, we did not have the 2012 for very long, and we drove it very gingerly because of the widespread clutch problems that were being reported.

We are reasonably confident the replacement car will not have similar electrical problems, given that the problems we experienced seemed to be relatively rare.

From the start we were always disappointed with the clutch and shifter in our current car. It is nowhere near as sporty as the clutch and shifter were in our previous R53.

I have my doubts, but I do hope that the new clutch material fixes the problems. This situation reminds me of the early first generation Minis that had a high incidence of power steering pump failures because the pumps were defectively designed. BMW redesigned the pumps for subsequent model years, but when the early pumps failed, If the car was out of warranty the customer was faced with a very expensive repair bill. Given the very high incidence of pump failures, the right thing for BMW to have done would've been to extend the warranty on the pumps to 100,000 miles. So not only did they not stand behind the defective design, they made huge profits selling the early owners redesigned pumps.

Just goes to show you what sort of company you are dealing with.
 
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Old Dec 23, 2012 | 07:27 AM
  #144  
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Originally Posted by shark715
BMW is not a trustworthy company....Just goes to show you what sort of company you are dealing with.
Yet you came back and bought another car from them. Why?
 
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Old Dec 23, 2012 | 07:53 AM
  #145  
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Simply because we do like the car. Then again if an automatic was not available, we would've bought a Forester versus a CM with another manual. We do prefer manual shift cars, but one of the loaner cars the dealer gave us had an automatic, and we thought it was pretty decent. We are hopeful that we will be happy with ours.
 
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Old Dec 23, 2012 | 07:56 AM
  #146  
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You are of course not the first person to ask us that question. Several of our friends made the same comment after watching what we went through with the current car.
 
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Old Dec 23, 2012 | 08:07 AM
  #147  
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Here's an example of how a trustworthy car manufacturer reacts to a problem. We own a seven-year-old Mercedes SLK. We received a letter from Mercedes a few weeks ago indicating that there have been some problems with the supplemental restraint system on the car, and that they were extending the warranty to 10 years or 100,000 miles.

If you look on the various Mercedes enthusiast websites, you will see no mention at all of any owners having a problem. So it's not like they were being pressured into extending the warranty. They extended the warranty because it was the right thing to do.
 
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Old Dec 23, 2012 | 08:50 AM
  #148  
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Originally Posted by Bakerbrdz
boooo!


oh how naive you can be until you are in the situation we have been. warranty doesn't cover "abuse/neglect/user error" as MINI says we have done.

Find a non All4 owner thats clutch went out this early. I'll be waiting.

Subaru and others have no problem making a manual transmission with AWD. MINI cheeped out and threw the same piece of crap clutch in a heavier vehicle with a new drivetrain. If you honestly think BMW provides a great warranty and they are doing this under goodwill and not the threat of lawsuits, well I have a bridge to sell you.
 
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Old Dec 23, 2012 | 09:12 AM
  #149  
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Why not sell your MINI and go buy that Subaru or Mercedes and be happy? If BMW is truly not a trustworthy company, then you are trying to change a leopard's spots, which isn't likely to work.
 
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Old Dec 23, 2012 | 09:18 AM
  #150  
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I am afraid that Mojito is absolutely correct regarding BMWs approach to major problems with their cars.

The Canadian equivalent to our NHTSA forced BMW to replace the faulty power steering pumps (or Reimburse owners for the cost of repairs) mentioned above on cars sold in Canada, but BMW never offered similar assistance to owners here in the USA.
 
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