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R60 Unbelievable dealer story

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Old Jan 3, 2012 | 03:49 PM
  #51  
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What comes around goes around. That is a fact.
 
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Old Jan 3, 2012 | 03:53 PM
  #52  
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Originally Posted by Braminator
This is like going to Dunkin Donuts, subway, etc.. Tip cup on the counter. WTF. I have to tip you for doing the job since I can not service myself. They are not like waiters/waitress who make less then minimum wage and rely on the tips for SERVING us. Your SA and Mechanic are paid well. You can believe that. So you gift was nothing more then a little hope and prayer that they take care of you like they SHOULD. Expecting to fight for a warranty issue is pure BS. You felt they could of cost you $3k for a WARRANTIED issue. So let me tip them for making my life easy and not TRYING TO rip ME OFF for this warranty issue. Did I miss something?
This has nothing to do with a tip jar. This was my way of saying thank you since I can afford to do so. I am sure I make many times more than my SA does.

I do not expect anything in return but maybe next time there is an issue they will err on my side.

Happy new year everybody!!!
 
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Old Jan 3, 2012 | 03:59 PM
  #53  
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This thread is so funny...............I deal with people everyday who don't read the "fine print" and then become indignant because they have failed to do so.....
 
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Old Jan 3, 2012 | 05:02 PM
  #54  
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Braminator, you are getting all worked up over nothing. He got good service and gave some tips, big deal. It's not a bribe. It's just nice. I used to work as a cook, and sometimes a satisfied customer would send a $10 my way via the wait staff. I assure you, it wasn't to avoid being poisoned in the future. Yes, it was my job to cook a nice steak, but it never hurts to acknowledge someone with a token of gratitude.
 
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Old Jan 3, 2012 | 05:10 PM
  #55  
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Originally Posted by dannyhavok
I used to work as a cook, and sometimes a satisfied customer would send a $10 my way via the wait staff. I assure you, it wasn't to avoid being poisoned in the future.
That was great. I got a good laugh out of that one. Thank you.
 
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Old Jan 3, 2012 | 05:25 PM
  #56  
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dannyhavoc I assure you it is. As i quote you
I assure you, it wasn't to avoid being poisoned in the future
is this the same thing as never sending food back to a chef to avoid what he might to do it for insulting him?
 
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Old Jan 3, 2012 | 05:27 PM
  #57  
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I am all for giving when it is due, not for it being obligated. If a tip gives you the warm and fuzzies and a little insurance in your head that maybe things will go your way for giving a tip. Then more power to your wallet. HE HE
 
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Old Jan 3, 2012 | 05:31 PM
  #58  
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Originally Posted by Braminator
This is like going to Dunkin Donuts, subway, etc.. Tip cup on the counter. WTF. I have to tip you for doing the job since I can not service myself. They are not like waiters/waitress who make less then minimum wage and rely on the tips for SERVING us. Your SA and Mechanic are paid well. You can believe that. So you gift was nothing more then a little hope and prayer that they take care of you like they SHOULD. Expecting to fight for a warranty issue is pure BS. You felt they could of cost you $3k for a WARRANTIED issue. So let me tip them for making my life easy and not TRYING TO rip ME OFF for this warranty issue. Did I miss something?
You and Bostonterrior, obviously cut from the same cloth and fail miserably to see the point and intent.

Your loss. I would hate to be in your brain. It has to be depressing.
 
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Old Jan 3, 2012 | 05:36 PM
  #59  
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Originally Posted by Braminator
This is like going to Dunkin Donuts, subway, etc.. Tip cup on the counter. WTF. I have to tip you for doing the job since I can not service myself. They are not like waiters/waitress who make less then minimum wage and rely on the tips for SERVING us. Your SA and Mechanic are paid well. You can believe that. So you gift was nothing more then a little hope and prayer that they take care of you like they SHOULD. Expecting to fight for a warranty issue is pure BS. You felt they could of cost you $3k for a WARRANTIED issue. So let me tip them for making my life easy and not TRYING TO rip ME OFF for this warranty issue. Did I miss something?
braminator...you are right on target. if you are happy with someone's service...fill out a survey online or otherwise, tell your friends, continue to service your car at the dealership and buy more cars there...that is the proper way to say thanks...but to give someone who is suppose to do their job anything of value...not only is wrong as i mentioned earlier...but imagine the owner/boss finding out that this employee is accepting cash gifts from customers...they could be fired. if i were the person working on the customer's car...i would say thanks but i cant accept that money as i would feel that i would owe the person something (as could be construed by the giver) plus, i would not want my boss finding out and firing me.
 

Last edited by bostonterrier; Jan 3, 2012 at 05:48 PM.
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Old Jan 3, 2012 | 05:41 PM
  #60  
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The point was a misleading fake gift certificate from a shaddy dealer who put nothing on it but see dealer for details. So let me take time from my valuable day to drive over and hour to find out I needed to drive the distance just to get the fine print thats states I was a sucker thinking anything is for free except for the car wash.

I believe in Carma and it always catches up to you when you least expect it. This will catch up to them. Word of mouth is a MF.
 
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Old Jan 3, 2012 | 05:45 PM
  #61  
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Originally Posted by PatM
You and Bostonterrior, obviously cut from the same cloth and fail miserably to see the point and intent.

Your loss. I would hate to be in your brain. It has to be depressing.

patm...you think you can buy others so you probably can be bought too...sorry i have ethics. here's ten bucks...now kiss mine
 
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Old Jan 3, 2012 | 07:30 PM
  #62  
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I used to work a customer service desk in retail and had another job depending on tips as I was going through college. As a result of my service experience, I try to treat people the way I would want to be treated. There is nothing wrong with tipping well and giving people in the service industry a little extra. In all circumstances, you should always treat people with respect even if you are unhappy with the company.

I treat my dog sitters like gold. They're usually college students trying to get through school. I find out what they like to have for breakfast and if they prefer beer or wine. They get a care package with a pound of coffee / fresh box of tea and a six pack or a bottle of wine or two. On top of that I give them a little extra cash or gift card at the end. It costs a little more but I can go on vacation / business trip knowing they're taking good care of my dogs, they're not drinking my expensive bottles, and they're not joy riding in my cars. They all want to come back so when I have a last minute business trip I can find someone to take care of my dogs at a moment's notice.

It does not mean I'm always an angel. I learned the tactics that yield results and I can get difficult when there is a service breakdown. If in the end I get what I'm after then I move on and thank whoever resolved the problem.

In regards to the original post, it sounds like the dealer should have been better about wording the offer and could have been less combative. I understand being upset initially, but at the end the dealer gave the OP what she wanted. That should have resolved the problem and been the end of it. If still not happy, I could see writing a letter to the dealer. To go online, name the dealer, make threats of further retribution, and act like a victim after getting $100 of free stuff seems ungrateful and totally out of line to me.
 
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Old Jan 3, 2012 | 07:41 PM
  #63  
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I agree with you on how you stated this FredoiSF
 
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Old Jan 4, 2012 | 12:10 AM
  #64  
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Originally Posted by MINIdave
Bullsh!t, it's overpriveledged primadonnas acting like children because they didn't get their lollypop.....

Principle of the thing? How about the principle of reading and understanding the offer? As another poster who also recieved the email pointed out, the information was there.

And how about the principle of acting like an adult? Instead of stamping your feet and demanding that someone pay attention to you!

I'm sorry, but this whole thing was so blown out of proportion as to be laughable.....

Fraud? Even if it was not worded correctly, is it not possible to make a mistake today without calling out the cops, attorney general, media and anyone else who will listen? Again, sounds to me like someone didn't get his rattle that morning.....

"I drove all the way down here and didn't get what I wanted, now you owe me something for my trouble"

Yeah, right.....grow up folks, there are a lot of people who don't have jobs, homes or even the basic necessities of life in this country, and you're worried about the 'principle" of not getting your $100 freebie?

I think the unbelievable part of the dealer story is the OP, who embarrassed himself by even writing about it.
Hmm...Exactly who is throwing the tantrum here?
Having now seen the actual offer along with the fine print, is there really any question that this was a deliberate scam (as opposed to a "mistake") designed to get people into the dealership? There is absolutely no mention of the $100 being dependent on buying a new car except for the mention of a "write up". This may be dealer speak for a new car sale, but surely the average person can't be expected to know this. It is just as logical to assume this means write up of the parts/accessories order. I believe that when businesses use misleading and/or deceptive advertising to lure customers, they should be made to stand by the offer as a reasonable person would have interpreted it. In this case, I think it was entirely reasonable to interpret this offer to mean $100 off at the parts desk.
 
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Old Jan 4, 2012 | 02:10 AM
  #65  
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Originally Posted by FredoinSF
I used to work a customer service desk in retail and had another job depending on tips as I was going through college. As a result of my service experience, I try to treat people the way I would want to be treated. There is nothing wrong with tipping well and giving people in the service industry a little extra. In all circumstances, you should always treat people with respect even if you are unhappy with the company.

I treat my dog sitters like gold. They're usually college students trying to get through school. I find out what they like to have for breakfast and if they prefer beer or wine. They get a care package with a pound of coffee / fresh box of tea and a six pack or a bottle of wine or two. On top of that I give them a little extra cash or gift card at the end. It costs a little more but I can go on vacation / business trip knowing they're taking good care of my dogs, they're not drinking my expensive bottles, and they're not joy riding in my cars. They all want to come back so when I have a last minute business trip I can find someone to take care of my dogs at a moment's notice.

It does not mean I'm always an angel. I learned the tactics that yield results and I can get difficult when there is a service breakdown. If in the end I get what I'm after then I move on and thank whoever resolved the problem.

In regards to the original post, it sounds like the dealer should have been better about wording the offer and could have been less combative. I understand being upset initially, but at the end the dealer gave the OP what she wanted. That should have resolved the problem and been the end of it. If still not happy, I could see writing a letter to the dealer. To go online, name the dealer, make threats of further retribution, and act like a victim after getting $100 of free stuff seems ungrateful and totally out of line to me.
fredoin, i agree tipping is fine...babysitters (who make $10 plus dollars an hour), waitresses (who make $5 or so dollars an hour), etc. i tipped the guy who i see once a year who gives me my inspection sticker (takes 10 minutes) because he does a clean job and i know he cant be making much money, relatively stating. a small gesture to someone who doesnt make much money is all good....but as some wrote about here...it was almost sinister talking about the "crisp" fifty dollar bill that is placed in the xmas card (to someone who makes quite a bit more than a babysitter, waitress, etc.) and then some suggesting that a monetary gift will help down the road in the "gray" area - if that doesn't reek of a payoff... btw, i pity the employee who messes up after getting that "crisp" fifty...i'm sure there will be hell to pay
 
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Old Jan 4, 2012 | 04:56 AM
  #66  
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What gets me about this thread is that the OP got $100 of stuff and still goes online and whines about. That feels like some keyboard coward who can't be made happy no matter what and I am surprised at how many people support her!

Ironically she posted another thread about something that likely resulted in a trip to the dealer.

https://www.northamericanmotoring.co...ting-dark.html

I hope Prestige remembered who she was and ran out of loaner cars and had their car wash serviced the day she came in . Some call it karma, I call it payback for being impossible to deal with. Funny how people who complain about everything seem to have the worst luck and just can't seem to get good service anywhere they go...
 
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Old Jan 4, 2012 | 07:49 AM
  #67  
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Originally Posted by bostonterrier
fredoin, i agree tipping is fine...babysitters (who make $10 plus dollars an hour), waitresses (who make $5 or so dollars an hour), etc. i tipped the guy who i see once a year who gives me my inspection sticker (takes 10 minutes) because he does a clean job and i know he cant be making much money, relatively stating. a small gesture to someone who doesnt make much money is all good....but as some wrote about here...it was almost sinister talking about the "crisp" fifty dollar bill that is placed in the xmas card (to someone who makes quite a bit more than a babysitter, waitress, etc.) and then some suggesting that a monetary gift will help down the road in the "gray" area - if that doesn't reek of a payoff... btw, i pity the employee who messes up after getting that "crisp" fifty...i'm sure there will be hell to pay
It's obvious that you do not know me nor do you understand anything about me or tipping for that matter. I don't think that tipping is ONLY for those that make a smaller wage. $5.00 an hour for waitresses and $10.00 an hour for babysitters. Come on dude. How condescending and out of touch you are. Sounds to me like you think you are better than those people. Sounds to me like you give tips out of pity. The minimum federal wage is more than $5.00 an hour.

Now you start talking about tipping the inspection sticker guy you see once per year. I think your nothing but a tight wad that can't stand to give a penny of his money away to someone that may appreciate it and that does not necessarily NEED it. It probably kills you and keeps you up at night when you give the $1.00 tip away. I think I need to go take a shower. I was gonna let this thread lay but you obviously want to drag this out and tout how your morals and ethics are so much higher than mine or anyone else for that matter. See the thing is you are no better than anyone else on this board and that includes me buddy boy. You can scream your ethics all you want but you don't fool me.

Drsimmons said it right "treat people the way you want to be treated". A little kindness never hurt anyone. (No matter how much money they make.)

You can interpret what I said anyway you want but I know in my heart what my intent was and that's really all that matters.

Life is too short. I am done with this thread. Motor on fellow motorers.
 

Last edited by PatM; Jan 4, 2012 at 08:13 AM. Reason: conclusion
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Old Jan 4, 2012 | 08:11 AM
  #68  
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I gave the guy that pumps my gas a Christmas tip in cash. Yeah I can go down the street and pump my own, but I like to pay in cash and it's a PITA to do so at the self-serve station. The whole pay first deal...Anyway my husband thought I was nuts, but did not object. I like the guy, he is always pleasant and he gets paid to do his job, I just appreciate him doing it well. Same goes for everyone else I tip no matter their starting pay. I worked for years in the service industry and a nice tip from a nice customer makes up for dealing with the not so nice public all day long.
 
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Old Jan 4, 2012 | 08:30 AM
  #69  
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Originally Posted by b13mini
I gave the guy that pumps my gas a Christmas tip in cash. Yeah I can go down the street and pump my own, but I like to pay in cash and it's a PITA to do so at the self-serve station. The whole pay first deal...Anyway my husband thought I was nuts, but did not object. I like the guy, he is always pleasant and he gets paid to do his job, I just appreciate him doing it well. Same goes for everyone else I tip no matter their starting pay. I worked for years in the service industry and a nice tip from a nice customer makes up for dealing with the not so nice public all day long.
I didn't know there were stations that had attendants. Haven't seen one of those for years.
 

Last edited by drsimmons; Jan 4, 2012 at 08:31 AM. Reason: add
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Old Jan 4, 2012 | 08:48 AM
  #70  
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Originally Posted by drsimmons


I didn't know there were stations that had attendants. Haven't seen one of those for years.
There are a few here in town, also some that have both full and self, or all self... I think NJ still has a law that it is illegal to pump your own gas...all full-serve (at least the last time I was there)!
 
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Old Jan 4, 2012 | 08:53 AM
  #71  
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In NJ you can not pump your own gas, so I guess I should tip him because he is nice:( the husband was ok with it, sounds like a divorce in the making. Keep us posted

Yes the OP was maybe acting like a baby, but the point was how she was treated. Maybe if she offered the boutique person a $tip before asking for the coupon to be honored would of got here what she wanted. I bet it would have if it was a CRISP $50 bill.

I say again "opinions are like you know the rest"
 
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Old Jan 4, 2012 | 08:57 AM
  #72  
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Originally Posted by Braminator
the husband was ok with it, sounds like a divorce in the making. Keep us posted
Lol, we've been married so long cause he lets me do whatever I want.(Well he won't let me hoard dogs.) I did however ask his opinion, then did what I wanted anyway. Ditto for him, I can state my opinion, but he can do what he wants.
 
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Old Jan 4, 2012 | 09:12 AM
  #73  
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Good to hear b13mini. I wish you the best. Divorce sucks.
 
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Old Jan 4, 2012 | 09:16 AM
  #74  
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Originally Posted by Braminator
Good to hear b13mini. I wish you the best. Divorce sucks.
Thank you, it does!
 
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Old Jan 4, 2012 | 09:36 AM
  #75  
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Originally Posted by PatM
It's obvious that you do not know me nor do you understand anything about me or tipping for that matter. I don't think that tipping is ONLY for those that make a smaller wage. $5.00 an hour for waitresses and $10.00 an hour for babysitters. Come on dude. How condescending and out of touch you are. Sounds to me like you think you are better than those people. Sounds to me like you give tips out of pity. The minimum federal wage is more than $5.00 an hour.

Now you start talking about tipping the inspection sticker guy you see once per year. I think your nothing but a tight wad that can't stand to give a penny of his money away to someone that may appreciate it and that does not necessarily NEED it. It probably kills you and keeps you up at night when you give the $1.00 tip away. I think I need to go take a shower. I was gonna let this thread lay but you obviously want to drag this out and tout how your morals and ethics are so much higher than mine or anyone else for that matter. See the thing is you are no better than anyone else on this board and that includes me buddy boy. You can scream your ethics all you want but you don't fool me.

Drsimmons said it right "treat people the way you want to be treated". A little kindness never hurt anyone. (No matter how much money they make.)

You can interpret what I said anyway you want but I know in my heart what my intent was and that's really all that matters.

Life is too short. I am done with this thread. Motor on fellow motorers.
patm, you are totally delusional...you insulted me from the get go. you called me all sorts of things and then you are surprised when i gave it back - little bit sensitive eh? oh and i never claimed that i was better than anyone on this forum or thread and other posters know this...you make these baseless assertions in the hopes to get people to side with your idiotic biased views. but i will say without a doubt that i am better than you because you lack character- thinking you can buy off people to treat you and your material possessions nicely. you are truly delusional...dont forget to change your depends....i think they are like you....full of.....
 

Last edited by bostonterrier; Jan 5, 2012 at 03:33 AM.
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