|
>
|
|
Reviews
|
Views
|
Date of last review
|
|
7
|
9142
|
7/26/2008
|
|
|
Recommended By
|
Average Price
|
Average Rating
|
|
86% of reviewers
|
None indicated
|
8.5
|
|
|
|
supersize
|
|
Description:
|
MINI-Madness offer’s performance products and accessories for the new MINI Cooper. Track tested performance products for the street and race that are second to none.
|
|
Web site:
|
www.Mini-Madness.com
|
|
|
|
Joe Drey
Neutral
Registered: April 2006
Posts: 6
|
|
Review Date: 2/24/2008
|
Would you recommend the product? No |
Price you paid?: None indicated
| Rating: 1
|
|
Pros:
|
Initially informative
|
|
Cons:
|
Once paid, no followup, bad customer service
|
|
Spent almost $10K with this guy. After payment heard nothing from him for almost a month, no parts, no word. Had a three month hassel with him. E-Commerce demands mega service because of no face to face contact. This guys gives zero--a terrible business man. He desrves to flop. Never again.
|
|
MINI-Madness
Vendor
Registered: May 2002
Location: Portland Oregon, USA
Posts: 94
|
|
Review Date: 3/20/2008
|
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 0
|
|
Here at Madness we do our best to work with customers to meet all their needs and strive to offer 110% service. Unfortunately Mr. Drey feels like he was not treated fairly. Sometimes going the extra mile with certain customers just still isn't enough to satisfy them. Mr. Drey ordered many products from us many of which were special order and going to be drop shipped within California to him in California. Mr. Drey would have had to pay CA taxes on all these parts,we did the research and determined that shipping the products to us first and then shipping them back to him would have saved him hundreds of dollars. Mr. Drey was made aware that the shipping times would be longer than normal and he was excited that we could save him hundreds of dollars by doing things this way. After Mr. Drey received his products he seemed to think he received the wrong parts. After extensive phone conversations, part number checking etc. we determined that Mr. Drey had all the parts he specified with no errors but insisted on trying to return all the products, this was 3 months after he received the products! He was made aware that many of the parts he ordered were special order and not returnable. After many more conversations we genuinely tried to make Mr. Drey happy even giving him 5% off of his initial order, about a $300 credit. Mr. Drey seemed to be happy with this arrangement and proceeded to install the parts and participate in some local driving events which "went really well" in his words. After this we made a decision not to have any future dealings with Mr. Drey based on the events above. Mr. Drey sent us more email questions which we politely declined and forward him on to the specific manufactures for Q&A. We believe this is what prompted this posting. In the end there are just some people you cannot please no matter what you do, we will never deal with Mr. Drey again. Other Vendors beware.
|
|
adbsvc
1st Gear
Registered: March 2008
Posts: 19
|
|
Review Date: 3/28/2008
|
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
|
|
Pros:
|
great service, product knowledge
|
|
Cons:
|
none
|
|
Mini Madness has been modding MINI's since they first came across the pond. Unlike some newer players to the market Madness products deliver the goods  . George's customer service was first rate when he set up my suspension in my 05mcs. I can't wait to go back and get more goodies  .
|
|
safetysean
1st Gear
Registered: August 2007
Posts: 26
|
|
Review Date: 4/28/2008
|
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
|
|
Pros:
|
Great Service,friendly, knowledgable advice.
|
|
Cons:
|
none
|
|
MiniMadness has always treated my family and I with the utmost respect, consideration, and professional customer service that we all expect, but seldom see, and I would recommend the company to anyone who wants to increase the performance of their cars, without risking safety and reliability. I am impressed with the courtesy, kindness, the knowledge of products(his and others), and also taking the time to impart me with the knowledge to make an informed decision, prior to spending any money. George is top shelf. I think that other businesses could learn from him, or at least be reminded of the basic care for the individual client that seems to be lacking in our time. George reminded me of what has been lost by many companies. George is building a customer base focused on mutual respect, and by constantly improving on that relationship, he's earned a customer, and friend, for life.
Sean P. Carpenter
Refinery Safety Supervisor
|
|
El_Griton
6th Gear
Registered: January 2006
Location: Pebble Beach, CA
Posts: 1135
|
|
Review Date: 6/7/2008
|
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
|
|
Pros:
|
Friendly, Knowledgable, and Fair!
|
|
Cons:
|
nadda
|
|
I have purchased a number of items from Mini-Madness over the years. They always have good communications and great products. I would highly recommend them! if you cant find something on their site, give George a call and he can take care of your needs! I got my Madness stage 4 badges on the way, cant wait to get the car back together, get to the track and hurt feelings.
|
|
Gmann2369
3rd Gear
Registered: June 2004
Location: Keller, Tx
Posts: 268
|
|
Review Date: 6/10/2008
|
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
|
|
Pros:
|
Fantastic customer service
|
|
Cons:
|
N/A
|
|
I recently order a product online,the next day I received a call from George to discuss my parts purchase, he inquired as to what kind of buildup I wanted on my Mini and made a few observations. He helped me clarify the direction I wanted to go and saved me some money in the process. Great service I highly recommend Mini Madness
|
|
Outbackbob
2nd Gear
Registered: September 2005
Location: Medford, Or
Posts: 144
|
|
Review Date: 7/26/2008
|
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
|
|
Pros:
|
Excellent service, quick and on time.
|
|
Cons:
|
None
|
|
George installed my pulley and new plugs. We made an appointment and he was there on time and worked fast. He knew exactly what he was doing. This was in 2006 and I haven't had a problem with any of his products.
|
|
|
|
|
| Users |
56,195 |
| Products |
301 |
| Reviews |
491 |
| Views |
1,414,526 |
|
Random Products - Vendors
|
AutoXCooper
checkercoop
|
Palo Uber Mini
blackie
|
|
Alta Performance Col...
|
34,014 |
|
Do It Yourself Hot A...
|
25,141 |
|
Pilo Racing Mini Coo...
|
20,847 |
|
Out Motoring MINI Af...
|
19,665 |
|
Webb Motorsports
|
16,645 |
|
Whalen Machine
|
15,787 |
|
Webb Motorsports Uni...
|
14,658 |
|
R Speed Mini Cooper ...
|
14,587 |
|
Helix Minisports Hel...
|
14,523 |
|
Webb Motorsports Web...
|
14,170 |
|
Alta Performance 15%...
|
13,557 |
|
MINI Aero Grill Kit
|
13,539 |
|
MTH-Motorentechnik H...
|
12,811 |
|
H-Sport Competition ...
|
12,017 |
|
Palo Uber CARBON FIB...
|
11,634 |
|
Cooper Flags Side st...
|
11,574 |
|
MINCORSA
|
11,185 |
|
Craven Speed Craven ...
|
10,649 |
|
CAI w/ TGI filter /...
|
10,625 |
|
Yokohoma AVS ES100
|
10,541 |
|
Whalen Machine Whale...
|
10,351 |
|
Zaino Zaino Total Pr...
|
10,151 |
|
Palo Uber Mini
|
10,143 |
|
Out Motoring ARC Arm...
|
10,092 |
|
Out Motoring 2005 Mi...
|
10,059 |
|
|
