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Registered: April 2007 Location: Charlotte, NC Posts: 1177
Review Date: 8/6/2007
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
Pros:
Great customer service!
Cons:
None.
Bought some Prima product from Heather, and she has helped with advice on claying, not to mention tried for 30 minutes to help a touch-up spot on my car that the previous owner so graciously bestowed upon Wallace.
bamatt 6th Gear
Registered: December 2004 Location: Overthemountain, AL Posts: 8303
Review Date: 10/11/2007
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
Pros:
customer service, knowledgable staff, fast shipping
Cons:
none
The customer service at DP is excellent. They go out of their way to make sure you understand how to use their products. Items always ship fast.
Jeremy1026 Moderator
Registered: August 2006 Location: Baltimore, MD Posts: 6673
Review Date: 10/17/2007
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
Pros:
Knowledgeable and great customer service.
Cons:
None
I have made multiple purchases from Detailers Paradise, by 1st of which was solely due to their great customer service. I didn't have any idea what I was doing when it came to washing cars. So I shot Heather an email and she quickly replied answering all of my questions and recommended multiple products while shying me away from others because I wouldn't need them. My most recent order was made by phone, again Heather was quick to help and shipped out my order the same day. Great products, great prices, and even better customer service, what more could one ask for.
Marlow Main 6th Gear
Registered: November 2006 Location: Motoring about.... Posts: 2328
Review Date: 10/17/2007
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
Pros:
Great communication, products, and fast shipping
Cons:
None
All my experiences with Heather and DP have been 100% positive. Their products make my MINI look fablous and they are helping to turn me in to a detailing maniac.
Speedwing 4th Gear
Registered: July 2007 Location: Southeast PA Posts: 372
Review Date: 3/11/2008
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
Pros:
Great communication and after sale follw-up!
Cons:
None so far!!
My products arrived and I had a crack in the bottom of one bottle. I asked for a new empty bottle to be added to one back-ordered buffing pad. When the pad arrived a "full" bottle of product was found. No THAT is customer service!!!! Thanks, Speedwing
Mishka Ferroequinologist
Registered: October 2005 Location: Southeast Missouri Posts: 2274
Review Date: 5/19/2008
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
Pros:
Great products, excellent customer service
Cons:
None
After reading the Detailing Forum with all the "how to" advice from Heather at Detailers Paradise(and asking a few questions myself), I finally ordered a car car bundle. The bundle arrived very quickly and had everything I needed for a thorough detailing session.
I am extremely happy with the products and I love the way they make my MINI look.
MiniMaybee President MINI5280
Registered: May 2006 Location: Centennial, CO Posts: 5404
Review Date: 7/10/2008
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
Pros:
Excellent Products, Excellent Service
Cons:
Detailers Paradise has redefined customer service. Helpful advise, expert troubleshooting and sound recommendations. If this weren't reason enough to purchase from DP, their exceptional homegrown product line delivers on all the hype.
rrcaniglia 5th Gear
Registered: January 2008 Location: Hartselle, AL Posts: 1068
Review Date: 7/1/2009
Would you recommend the product? Yes |
Price you paid?: None indicated
| Rating: 10
Pros:
Customer service
Cons:
None
Nick and Heather are great. We're lucky to have vendors like them. The products are pretty darn good, also.