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Asthetic Creations - Mike - WHERE IS MY ORDER...FRUSTRATED
Welcome to North American Motoring !
Welcome to North American Motoring,
You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, at no cost, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!
Asthetic Creations - Mike - WHERE IS MY ORDER...FRUSTRATED
I ordered black headlight and tail light rings from Mike at aesthetic creations back in April....was told 4-6 weeks....beginning of June I sent an email and was told 2-3 more weeks....didn't hear anything back so sent another email at the beginning of July asking for a refund....got a nasty, impatient customer response.....beginning of August sent another email and got a response of 2 more weeks, now it's early September and I have nothing....I must say this company is a joke to deal with....if you were not prepared for primetime then don't accept orders....I am frustrated and would advise against this weak operation.
__________________ 09 MCS / Pepper White / JCW Aero Kit / 17" Black OZ Ultraleggera /Kumho Ecsta SPT's / Alta Turbo Back Exhaust Stealth Dual-Tip / Alta CAI - turbo inlet hose, hot and cold boost tubes / Alta Front Mount Intercooler Stealth Black / Alta 22MM Rear Sway Bar / Eibach Pro-Sport Springs w/ Hotchkis Rear Camber Kit / M7 Strut Tower Brace & Turbo Heat Shield / 3M Clear Bra Wrap / Alpine PDX 5 Amplifier / J&L Audio ZR650-CSi
Ya i waited all that time and my front emblem mold just feel off for no reason the first few days i had put it on .......... told him about it no response ........ totally NOT worth my $25 bucks and a 6 month wait ...
BTW i had to threaten them i would cancel my order then a week latter i finally got em ........
I ordered black headlight and tail light rings from Mike at aesthetic creations back in April....was told 4-6 weeks....beginning of June I sent an email and was told 2-3 more weeks....didn't hear anything back so sent another email at the beginning of July asking for a refund....got a nasty, impatient customer response.....beginning of August sent another email and got a response of 2 more weeks, now it's early September and I have nothing....I must say this company is a joke to deal with....if you were not prepared for primetime then don't accept orders....I am frustrated and would advise against this weak operation.
ive had nothing but great service with him. sent me 2 perfect decals and i messed them up trying to put them on and he sent me a free set right away no problems very nice guy to talk to as well. just him and his wife running this business and they have fabulous products im sure they are always backed up and busy thats too bad.
I've oprdered several products from them and they have been good quality. The real downer here is the wait time on the products. I would have already ordered several of the molded parts but I have other things that I want to do first [like a JCW Stage 1 tuning kit]. I'm sure the products are geat but the wait time is the deal breaker for me.
This is becoming far too common. He used to step in every once in a while to talk to the community as a whole when one of these threads pops up, but that seemed to have stopped also. Too bad too, cause the stuff that does get shipped out, is usually decent quality.
I also regret ordering from them, I kinda wish I went with Vinyl Styles instead now despite the slightly higher price. At least they should be more honest about the wait times instead of their BS 6 week wait time.
I ordered from them back in May 2009 - now October 1st and still excuses and confused promises from them.
one week they tell me I'm third on the list two weeks later I'm up in the teens - this is a scam to take your money.
They're a Joke - do not buy from them - they are simply incompetent liars
Ah, this thread makes me sad. I too have had several good orders with Mike but I've seen a lot of complaints in the past year. I know he is swamped and probably in a bit over his head, but that's no excuse for 6-month-long waits.
My recommendation in these cases is to charge-back to your credit card if you are truly dissatisfied and/or concerned about not getting what you ordered. Mike is a nice guy and does great work but I always advocate for people to be in control of their buying process.
I'll direct him to this thread and see if he cares to pop in...
Wow if I saw this I wouldn't have ordered from him. I ordered stripes from him two weeks ago and sent him a message on twitter asking about them and he said they're done he just hasn't shipped them yet o.O
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MotoringID: WHIP704
Bumblebee- 1977 Leyland Mini 1000, mustard yellow w/ black bonnet stripes Artemis- Lightening Blue/ White Cooper S,automatic, Cold Weather, Premium,Armrest, Rubber Floor Mats TK-2008 Super White Scion xB
I think he's running a ponzi scheme aka pyramid scam. I've filed a complaint with the Arizona better business bureau. Www.arizonabbb.com
Hope they can get me money back from this vendor.
Mod note - Edits are in italics.
__________________ 09 MCS / Pepper White / JCW Aero Kit / 17" Black OZ Ultraleggera /Kumho Ecsta SPT's / Alta Turbo Back Exhaust Stealth Dual-Tip / Alta CAI - turbo inlet hose, hot and cold boost tubes / Alta Front Mount Intercooler Stealth Black / Alta 22MM Rear Sway Bar / Eibach Pro-Sport Springs w/ Hotchkis Rear Camber Kit / M7 Strut Tower Brace & Turbo Heat Shield / 3M Clear Bra Wrap / Alpine PDX 5 Amplifier / J&L Audio ZR650-CSi
Last edited by Jeremy1026 : 10-01-2009 at 08:46 PM.
First off let me state that this will be my ONLY reply. I don't have tome to get on here every time someone starts crying about where their stuff is.
Everyone that is having problems with your wait time should have read our FAQ page that states these parts are taking longer than expected to make. I've explained this on my website and several other threads on here and it's always the same.
I mean really some of us had to wait up to 9 months just to get our MINIs so why would a new and very popular product be any different?
We are a 2 person operation. Now three people with my Father-in-law helping out to make these parts for us since I do not have the time to make them and everything else I do in the company. These parts are a Patent Pending process and we as a small business don't have the funds to get these parts made in China like some of the other vendors.
These parts are made one at a time in our little shop by one person. My FIL can only produce around 10 full package orders a week on a good week. When we run into a snag like not get our supply of plastic on time then that throws us off another week. If the parts are Gloss black parts then we have to take them to a body shop that is an hour drive from my place so that takes a week. Don't even get me started on the Painted parts.
Then there is the issue with the R56 Headlights rings. We where having a problem with the plastic not going back on the part. No one told us this we just had to figure it out on our own. So the solution for this is to mold the parts directly on to the OEM Headlight ring. Now we are talking about thousands of dollars that I have to dish out to make this right. Since we are a small struggling business like the rest I can't just go out and Buy 50 sets of Headlight rings. I have to get them a few at a time. If anyone feel compassion then they can send us there headlight rings and we will get the parts with in a week because most of those orders are just waiting on the headlight rings.
From the very first order placed on our website you ordered with the understanding that all parts are still in a test faze and we needed your feedback to make them perfect. So instead of getting Phone calls about your MINI Wing badge coming off you Post on here and Bad mouth me. How is that fair?
We are very clear about our wait times and our return policy. I'm sure you all read those before you ordered right?
Anyway to some things up. Vinyl product has an average of 3 weeks wait time. Some stuff like stickers and a very stripes sets we keep in stock and usually ship out within a week.
Molded parts or in VERY HIGH demand. we get an average of 2 to 3 full package orders a week for these. We are getting caught up though. We have a little over 50 orders right now all in various stages of completion(mostly waiting on Headlight rings) We are still waiting for our new supply of plastic to come in, which should be any day now. When it does we will get through these order as fast as week can. I'm going out to the dealer tomorrow to pick up several Headlight Rings so I'm sure we will be sending at least 12 orders out next week.
So Again I say. Be Patient. If you received your parts and had a problem then CALL ME!!!!!!!! I can not express that enough! If you want an immediate response then that is the only way. I have NEVER not returned a phone call. EVER!!!
I really hope this is the last time I have to respond to a thread like this.
I think he's running a ponzi scheme aka pyramid scam. I've filed a complaint with the Arizona better business bureau. Www.arizonabbb.com
Hope they can get me money back from this vendor.
Mod note - Edits are in italics.
Matters little since AE is not an accredited BBB business (no surprise there). The complaint you filed has been closed as they can take no action other than to note the complaint and disposition.
I can only offer my past experience with AC. I've placed two previous orders with them, the results of which has been positive. The quality of the products that arrived were as good, or better than I'd expected, they were packaged properly to ensure there was no damage during shipping and they arrived promptly.
At present, I have two orders with AC and if it means I have to wait an extra couple of weeks to get good quality work at a reasonable price, I'm willing to wait for that American made quality.
I can only offer my past experience with AC. I've placed two previous orders with them, the results of which has been positive. The quality of the products that arrived were as good, or better than I'd expected, they were packaged properly to ensure there was no damage during shipping and they arrived promptly.
But, it doesn't matter. The vinyl is on my car, and its "ok" (cetainly not the best I have seen) and I know in the future to never order from you again, and I'll never recomend you either. If for nothing else but because of your awful disdain for those that give you money in trade for your product.
Here is a novel idea, don't take orders you can't fill in a timely manner. It's ok to say no... As opposed to taking money and making the customer chase you down.
I think he's running a ponzi scheme aka pyramid scam. I've filed a complaint with the Arizona better business bureau. Www.arizonabbb.com
Hope they can get me money back from this vendor.
Mod note - Edits are in italics.
How can you think its a pyramid scheme hes not recruiting, or selling you insurance or water filters or a license to sell either of them. its just a slow running business that falls behind with all the orders he gets.
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2006 Pure Silver/Black 6-Speed: Yellow Parking and Signal lights. Xenons. One-Ball. Sport Tips. H&R Street Coilovers. Minspeed 22mm Rear Sway Bar. Ireland Engineering Fixed Camber Plates. Whalen Shift Knob Autobot's Logo. Alta Cold Air Intake. 15% Craven Speed Pulley. Invidia Exhaust.
How can you think its a pyramid scheme hes not recruiting, or selling you insurance or water filters or a license to sell either of them. its just a slow running business that falls behind with all the orders he gets.
You didn't get the recruitment letter from mike? I'm going to be opening up AC2 soon, if I get 3 more people UNDER me, I could make $10.00 every 6-8 months when an order is shipped! AND for every order THEY process, I get 50% of their cut too! I"ll be rich, and at the top of the AC pyramid!
Anyways, while we're at it - can I sell you some amway products too?
(P.S. This is a joke for those of you who don't get it)
__________________ Delivered 8/15/09 - Mini Cooper Clubman S Pepper White-Premium Package Manual/ Black Roof & Stripes /HID Headlights/ Hot Choc Lounge Leather Seats/ Comfort Bluetooth / Alarm / Sat & Nav /Carbon Fiber Hood Scoop Make $$$ With Cell Phones
MZ's Mini Cooper S
very nice guy to talk to as well. just him and his wife running this business and they have fabulous products im sure they are always backed up and busy thats too bad.
Too bad too, cause the stuff that does get shipped out, is usually decent quality.
Clara
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