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Old 05-30-2009, 11:34 AM
ez1putt ez1putt is offline
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RMW vs Magnaflow II

As nothing was resolved the last two times this question was brought up due to outside distractions I am hopefully that the third time is the charm. First off I would like to thank Motor On for closing the last thread as it had gotten completely off the topic . With over 3400 views it is obviously a topic that is of great interest to the NAM family and hopefully it can stay on track this time. This is just about the issue of two completely different stories about the same subject, the failure of the RMW header to provide check engine light free performance . Over a week has gone by and still no one has come forth with a story of a successful resolution to the issue which has now gone on for several months .

The only thing that the last thread really accomplished was bringing up more questions . As Jan was aware of the thread from the start , 9 min to be exact , but decided for whatever reason not to comment personally Longboard took it upon himself to enter the fray. Longboard made two claims that if proved would go along way to shedding some light on the situation if he would only provide the briefest of details .

Longboard said this :

Yep, you sold it the way it came. In fact you didn't even bother to tell the guy it had code issues. How screwed up is that . But some screwing a fellow NAM member is OK to you for some reason

Don't worry as Jan talked to the guy and got it worked out.

Bryan


Now he was asked several times as to how this was accomplished but refused to answer. It would really to be good to hear how one of these defective units was repaired and how it was working out . By avoiding the question it raises much more doubt than if he had never said a thing . Not trying to pry just trying to see if there is some light at the end of the tunnel. He also claimed that 14 had been repaired but apparently none of them were NAM members as they have never posted with a success story about a replaced cat . I would just like to know that the cat replacement " fix "was working and that someone actually had it done and the problem is truly solved. To this day there is no proof at all that this has been accomplished.

The second claim was this :

I run a Magnaflow cat back and killed two resonator and they wouldn't warranty either one . They are about a 1/8th mile from my house. I even know an employee (middle management) and couldn't get it taken care of.

I know for a fact that big Mag told Jan to go pound sand. What they tell a customer on the customer service line is obviously a different story.


Longboard was asked several times for the names of those he spoke with at Magnaflow that denied his and if possible Jan's claims . I provided my contact info which I will show again in the repost below and it would seem only prudent for him to do the same but he has been rather reluctant to do so? This only leads me and others to believe that perhaps the story is just that , a story .

As the main thrust of the previous two threads remains un answered I am posting it once again to bring the new comers up to date. This time around can we please keep this on topic ? This thread is about two companies and two companies only, RMW and Magnaflow . All other posts should be ignored . I hope Motor On keeps a vigilant eye on this thread and I will me PMing him if things change .

Arty

Previous unresolved post :

RMW vs Magnaflow






As you may have read in the RMW shorty code p0036 several of us were having a continuing problem of codes being thrown when using the RMW header. As I still have issues and my emails , phone calls and Pm's to Jan have gone unanswered I have been forced to once again try to get some answers to my dilemma via the forum. Based on what was said by Jan the guilty party is that Magnaflow sold him a bad batch of catalytic converters. It could happen , no one is perfect . The part that I didn't understand was when Jan made this statement .


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Every header out there that has sold as many headers as we have, has had some headers that have thrown codes. So Miltek, Janspeed and every other major brand never did testing? Come on ezput....... Most of the ones throwing codes were out of the last 2 batches of cats from Magnaflow. I called Magnaflow and spoke to their engineers after the batch that started throwing codes, they said they were fine and nothing was changed. So they said it must have been bad cats. (yes, due diligence was done immediately when the problem arose) There was about a 50% failure rate of last 2 batches. Magnaflow is not standing behind the product be we are fixing them on our own dime. I'm sorry you don't want to take the options I gave you, it's better than me telling you to take it up with Magnaflow


Now what I found strange that a company the size of Magnaflow with their reputation for standing behind there product would leave someone like RMW hanging in this manner . After quite a period of time I decided to call Magnaflow and see what might be done about this situation. Upon talking to Derek Acosta via the tech line 1-800-824-8664 I was given two surprises, well only one was a real surprise actually. The first is that Magnaflow was aware of the thread on NAM . The second " surprise " was that no one at Magnaflow had talked to Jan personally and declared that they would not stand behind their products. He also gave me the name of the Director of Engineering , Richard Waitif ext. 1174 and said that I could double check with him but he , Derek , was sure that it was not Magnaflow's policy to not stand behind something they made. What I found most disturbing was that no one at Magnaflow has any knowledge of a " bad batch " much less a " 50% failure rate of last 2 batches ".So bearing this in mind what am I and the others stuck in this similar situation to believe and more importantly what if any resolution will be forth coming ? As I mentioned earlier Magnaflow was aware of the previous thread and will be watching this new one as well. They welcome any calls to the above mentioned tech line if anyone needs further clarification .

For those of you that are just having the code issues popping up you can get a lot of the history of this problem here : Arty

http://www.northamericanmotoring.com/forums/drivetrain-cooper-s/162822-rmw-shorty-code-p0036.html
 


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