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I think it would depend on what year your MINI is. I know that i've had to wait for parts because the dealership didn't stock parts for my year anymore. (2003) In some cases, the parts weren't even available from MINI USA.
__________________ '03 MCS:Package 2 & 3--ALTA 15% Pulley, 19mm Rear Sway Bar, PSRS, & 4" Antenna, JCW Intake, Exhaust, Brakes, & CF Dash, Aero Kit FB w/Aero Grill, Factory Driving Lights, Denso Iridium Spark Plugs (Cold), Blackout Beltline Kit, Wyvern Motorsports RSD, Pirelli P Zero Nero Tires (215/45/17), Rota Torque Wheels (17 X 7.5") (Hyperblack), Aesthetic Creations Black Out Roof, Cruise Control Multifunction Retrofit Kit
2003 is not that old. Why wouldn't the dealer and MINI USA not stock the parts? Insuring prompt parts & service is a time-proven way to:
Increase sales volume from parts
Increase customer satisfaction
Create repeat customers,
Foster word-of-mouth advertising - the best type advertising that money can't buy.
The "Rule of 100" states that if a customer is unhappy with a product &/or service that customer will tell about 100 people - about the number one might expect at a wedding or a funeral. However, in today's internet world, one unhappy customer can influence many times that number of potential new customers for that product &/or service.
Don't really know; one item was the JCW exhaust that wasn't in stock at the dealer. As for the MINI USA part; it was a template for the driving lights to help with the installation. Turns out i didn't need it anyway, because i got help from some very kind members on NAM!
__________________ '03 MCS:Package 2 & 3--ALTA 15% Pulley, 19mm Rear Sway Bar, PSRS, & 4" Antenna, JCW Intake, Exhaust, Brakes, & CF Dash, Aero Kit FB w/Aero Grill, Factory Driving Lights, Denso Iridium Spark Plugs (Cold), Blackout Beltline Kit, Wyvern Motorsports RSD, Pirelli P Zero Nero Tires (215/45/17), Rota Torque Wheels (17 X 7.5") (Hyperblack), Aesthetic Creations Black Out Roof, Cruise Control Multifunction Retrofit Kit
So are MINI owners in the Balt./DC area able to acquire in a timely manor the parts necessary to keep their car on the road no matter how old their MINI may be?
So are MINI owners in the Balt./DC area able to acquire in a timely manor the parts necessary to keep their car on the road no matter how old their MINI may be?
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