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wow he is quick.... i just sent adam a pm as i still havn't had the money refunded, within 5 minutes of my pm he called me back on the phone haha.
give you updates soon.
David,
nice to chat with you on the phone. Still sorry things didn't get relayed back to you faster. In Oregon 14 inches of snow and ice, Two Holidays and a sometimes flaky outside vendor can make a bad situation worse.
Like I said, happy to work with you in the future, happy to offer a discount, just want you to be happy moving forward. Your business (just like EVERYONE's here) is very important to me and my staff. (Your money was refunded BTW, but your bank may take sometime before it shows in your account. Our records show 1/2/09 it was processed.)
Keep me posted Week 23 Group if I can help any of you either!
i FINALLY got my hotside boost tube put it. I actually chirped a wheel on the freeway doing a 3rd gear pull (4.5k rpm, sport on) to get around a slow car. That was a surprise.
Oddly, i noticed that the ALTA logo is upside down. LOL
It might have also helped that i changed the oil at the same time. Yuko idles much smoother now, i did notice that i lost another 1000 off the service interval though.
I can't wait to start doing some performance mods... I think I'm gonna wait till the summer though.
The car is so good from the factory, but a few addl. mods make such a big difference! Let me know if you decide to make some changes and if I can help in anyway!
I was so frustrated. I (loudly) explained myself and my complete dissatisfaction with their customer service in front of the other customers today. I got a half apology. The guy said that he was sorry, but he couldn't figure out what parts to order, and because of the weather they were having a hard time getting the parts shipped.
It was over 4 weeks.
I can understand a few days, maybe even a week and a half, but 4 weeks is WAAAY too long. Finally I lit a fire under their ass by calling the regional manager, and got the part 2 days later, when he personally delivered it.
If they were having trouble, shouldn't they have called MINI to get the parts?
I learned my lesson. I will never deal with a shop that isn't a "MINI/BMW" specialty shop, or Les Schwab again.
I need help please, I have moved my 05 cooper s from Australia to Tenerife, Spain. To change my rego over I need to show wether my car is USA spec or EU spec, BMW want to charge me 300 plus euros for this wonderful piece of paper but I dont want to conform. Does anyone know another way I can verify this?
thanks,
I plan on washing my Nugget this thursday. We have had such cold weather here, I have to check the news for the warmest day. I can't wait to wash her!
__________________ Ordered: 5-10-08, Brought her home: 6-30-08
2008 MCSa Cabrio, Sparkling Silver/Black-Sidewalk Pkg., English Panther Black Leather, Cold Weather Pkg., Cockpit Chrono Pkg. Rear Fog. Chrome interior, and now stripes!
I need help please, I have moved my 05 cooper s from Australia to Tenerife, Spain. To change my rego over I need to show wether my car is USA spec or EU spec, BMW want to charge me 300 plus euros for this wonderful piece of paper but I dont want to conform. Does anyone know another way I can verify this?
cheers Peter
Zonedguy is confused.
__________________
Previous: 2008 MCSa LiB/W/W -- Sold Jun. '10 :(
Current: Walking the streets of Manhattan. Jealous of all the MINIs I see.
The car is so good from the factory, but a few addl. mods make such a big difference! Let me know if you decide to make some changes and if I can help in anyway!
definitely.
my company has an office in portland, so hopefully I can just schedule a few days working out of that office.
do you guys do installs there? I want to get the PSRS, badly, and that's one thing I'm not gonna dive into with my busy life.
Also when I went in they told me that the tailpipe recall was now mandatory, as in, if you come in for any service they will have to swap out the pipes...I told him I really didn't want them changed, he understood, but said he had to, so I let him, but I also requested he give me the originals. He had no problem with that, and he said, "the screws are still in them, in case they find their way back onto your car"
all in all quite pleased!
Sorry, but I have to comment on this. There is NO way they HAVE to do this. It is YOUR vehicle, you OWN the car. I just checked this at my dealership, and they have a button in the computer that they click saying customer refused and you sign the form.
No way do I want my pipes shortened. A company that does not own your car does not have the right to modify anything to your car without your approval. That is why when you do a service, you sign the form about them contacting you before replacing parts.
I hope you didnt have this done yet.
__________________
Alex / Woodbridge VA
Week 23 Delivery/ Delivered 7/1/2008 SOLD 5/29/2009
Mellow Yellow Cooper S, White Signals, Black Roof/mirrors, Conv Package, Premium Package, Cold Weather Package, DSC, PDC, Xenons, Anthracite,
Brushed alloy int, Sport Stripes, JCW Strut, JCW Suspension, JCW Tuning, Rally lights.
Sorry, but I have to comment on this. There is NO way they HAVE to do this. It is YOUR vehicle, you OWN the car. I just checked this at my dealership, and they have a button in the computer that they click saying customer refused and you sign the form.
No way do I want my pipes shortened. A company that does not own your car does not have the right to modify anything to your car without your approval. That is why when you do a service, you sign the form about them contacting you before replacing parts.
I hope you didnt have this done yet.
Well, I did end up letting them do it, but as I said, I did get the original pipes from them.......which have found their way back onto the car ... So back to original beauty..... So yeah, they may have been lying through their teeth about making it "mandatory"... but I look at it as, I got a free set of of tailpipes out of the deal. had the circumstances been different (me in a bad mood, mean service guy, etc) I probably would have gotten into it with him, for exactly the reasons you stated.... especially since I have the title, no banks own it...... it's 100% mine.
but that is good to know, thank you for the info on their computer sys- we'll see if anything else becomes "mandatory" and I can argue it.... if I don't want another free part
__________________ Oliver, MCS, Hardtop, Astro Black, Black checked cloth, dark grey line, piano black, anthracite headliner, MFSW, cold weather package, sport package, Limited Slip Dif. and many accessories to come.... :)
Week 23 2008.....Ordered 5/13...In Production 5/30...Born 6/5...Arrived Asian Chorus 7/3....came home July 17, 2008
Yuko Inane Week 23 Member
... So back to original beauty..... So yeah, they may have been lying through their teeth about making it "mandatory"... but I look at it as, I got a free set of of tailpipes out of the deal. 
