The ordeal included arriving at a dealership at 9:30 A.M., ready to purchase a Chili Red Cooper. At nearly 4:30 P.M., we drove away in an Indi Blue. What happened in-between goes beyond explanantion. I actually helped sell a pepper White Cooper to a couple who had arrived at 10:00, and decided to return late in the afternoon. They were amazed to see me five hours later, waiting. A lot of "waiting". When you think it's going to take a half an hour, add two hours to the estimate. EVERYTHING took forever. I guess I was partly to blame when I learned that all of the in-stock cars were being sold for $1,500 to $2,500 above sticker. I was told by their Internet Coordinator that they did not practice those tactics. She was wrong. It's called True Market Value. I hated to pay what I did for mine, but I am impulsive. I don't regret the car however, as I have grown very fond of blue in the past two weeks.