Mike Kost (aka Marvelous Mike Kost) NAM Username: Mike@ClassicMINI

1. Thou shall commit to serving the customer with the utmost respect, integrity and honesty.
2. Thou shall offer competitive pricing and offer as many free goodies as possible (without getting fired!)
3. Thou shall know everything possible about the MINI.
4. Thou shall answer all answer all questions and inquiries faster than you get from 0-60 in in an MCS (OK, let's be reasonable here, but we are quick!)
5. Thou shall be "always open".
6. Thou shall have FUN!

"I don't have enough good things to say about Classic MINI. If we ever bought another MINI, even if our local dealer had what we wanted on the lot, I would seriously consider buying from Classic again." - early_apex

"The service I received from Classic made me feel like I had a personal MA to look after any request I had, even though as the word is spreading about the Classic way to get a MINI I'm sure that Julie and the other MA's at Classic are quite busy with all of their customers. Which is also amazing how they keep up with the extremely high level of customer service that do for all of their customers, what a great team they have. They are truly the standard that all other MINI dealers should be measured by." - SCMCS

"All the people at Classic MINI were great and made me feel very special. If anyone is thinking about going through Classic MINI for a purchase, I would highly recommend them and just can't say enough about my great experience." - gt6

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